Comments from Our Friends in the Military:Mr. Tryan,
I’m writing to let you know of the
terrific job GSA Logistics Supervisor Justin Riley did
in sheparding through our shipments of UAB, HHE and POV
from Santiago, Chile, back to the U.S. He first
contacted us – of his own volition - soon after our
goods were packed and even before they left Santiago –
of his own volition – to apprise of where in the long
transport chain our belongings were. Since that initial
call, Justin has been an unfailing source of prompt
information and assistance.
This has been especially reassuring to
me because as we awaited the arrival of our effects, we
had the added stress of my departure for service in Iraq
before our belongings arrived in the U.S. Hence, my
wife had to be the main pillar for overseeing the move
- not just getting our home ready to receive our
belongings, but also track their whereabouts. And in
this latter matter, Justin’s assistance – always
delivered in an unfailingly polite and prompt matter –
was paramount.
For example, when we were concerned
about the delayed arrival of our POV, Justin was not
only able to track the vehicle down, but arranged for
direct delivery of our car from the port to our home,
bypassing at least one intermediary stop. My wife had
the car promptly, easing one concern in a time of the
many concerns inherent in any move. The fact that she
had one less stressor certainly was a relief not only
for her, but for me over here, knowing her life was
being made a bit easier. And for that I am very
grateful to Justin and Cartwright. You are fortunate to
have him on your staff.
Sincerely,
Juan A. Alsace
ePRT 4 Team Leader
Camp Striker
Iraq
Thursday, April 02, 2009
“I will be more than happy to write a positive email
regarding our transportation experience. Your company
was responsible for moving our Household Goods. In the
13 years of military service and countless PCS’s, I have
never had one where every item was packaged and
delivered without any damage. Not only were the items
delivered without damage, they were delivered early!
The three gentlemen who packed our goods and the one’s
who delivered our goods were all very polite and
thorough. Bottom line, this was the most stress-free
PCS I have had to date. Thank you.”
Matthew, U.S.
Military
“We have moved 16 times through the years and this
was by far the best move yet. You and your staff are
excellent.”
Generals’ wife, U.S. Military
“The move went fine; thanks for the great service on
both ends.”
Gerry, U.S. Military
“Move went way better than I expected—the best move
ever.”
Carolyn, U.S. Military
“Perfect Move. Everything was delivered on time.
In fact, it was delivered before I expected it.”
Jason, U.S. Military
“Move went really great. They did a great job.”
Gerald, U.S. Military
“It went great. The two guys who delivered were
great.”
Nickolas, U.S. Military
“The crew was very professional…Very, very nice and
very polite.”
Ravi, U.S. Military
“It was perfect. It was awesome. Thank you very
much for such a good move! I am very satisfied.”
Edward, U.S. Military
“I was very happy with the move – this was the first
move I have ever had where nothing was broken. It was
really good and I appreciate your service and how you do
it.”
Stephen, U.S. Military
“Just some feedback on the move, your team did an
excellent job. Best I experienced in my entire 12 years
of military service.”
Scott, U.S. Military
“It went really good. The movers were very
efficient, friendly and courteous. My wife asked them
to put together some items and they did.”
Jose,
U.S. Military
“Outstanding use of website and email to identify
yourself as the transporter, track my goods and provide
great customer service during the move…the information
and services that Cartwright provided was
outstanding.”
Jeffrey, U.S. Military
“I
want to thank the packers at Cartwright Inc. for doing a
fantastic job packing my household goods. 99.9% of the
items arrived in excellent condition. Each item was
wrapped with care and packed to perfection. The movers,
here in Heidelberg, even said this was one of the best
jobs they have ever seen. Thank you for your support and
keep up the great work. I can't thank you enough!”
Sharon,
U.S. Military
“The
TSP was prompt and worked late into the night to get my
HHGs packed and shipped. They were very courteous and
even though they had a very long day after driving all
the way across Germany, they were in good spirits and
were very good at their job. I have no complaints about
their work.”
